November 16, 2020


Dear Clients:


In this ever-changing atmosphere Community Action remains committed to providing excellent customer service, with safety in mind. We are in compliance with the Governor’s directions and MDHHS notices and our buildings remain closed to public walk ins but overall service continues and can be arranged by clients calling 1-877-422-2726.


Preschool Programming:

We will be moving to an all virtual platform beginning November 16, 2020. The rise in community COVID cases, the exposure to staff and families were creating a situation that did not make it safe to continue in person services. Our plan will be to resume a portion of in person classrooms beginning January 11, 2021. We are continuing to enroll children in both options as they become available. We will continue to monitor the situation and take into account State, Federal and local guidelines.


Commodities (will continue):

We will be holding scheduled distributions at the same time and place as our current published schedules. We are asking clients to stay in their cars and they will receive a pre-packed box. We are asking clients to come to the distribution according to the timeslot that corresponds to the alphabet letter of their last name. Please see website for information.

Last Name A-L –       1st half of distribution time

Last Name M-Z –      2nd  half of distribution time


Home Delivered Meals – Branch County – (will continue)

This service will be dropped off at porches or outside the home, staff will not enter homes, and delivery will continue on twice a week at this time. We will be calling clients to check in during the times when we do not deliver to homes.


Congregate Dinning – Branch County

The Congregate Dining Site at 360 Grand Ave, Coldwater (Coldwater Church of Christ) is still suspended. The seniors who need meals as a part of the program will be allowed to receive at home meals, similar to a Home Delivered Meals client or to receive voucher distributions for restaurant take out.

Please communicate with Program Coordinator at 517-279-8279.


Weatherization/Minor Home Repair/Lead Abatement Programs

Housing programs will only perform emergency repairs during the 3 week period. Staff, contractors and clients may not have any COVID symptoms in order to receive services during that day. Contractors and staff will perform extra cleaning and wear personal protective equipment during the time of service.


Foster Grandparent Program

Foster Grandparent Program has some virtual programming available. If you are a potential volunteer or a center who would like a volunteer please call 1-877-422-2726 and ask for Ashleigh Woodworth.  


Rental and Utility Assistance and Veteran Programs

 Clients who are scheduled or need an appointment should call 1-877-422-2726 for instructions on how to submit documentation for the appointment. We will do a virtual intake and have several ways to process an application.

There are several providers in the community for this service and we may refer you to a community partner if your situation meets the criteria.


GED Program

The program will continue virtually and students should call 269-986-4149 for instructions.


Educational Assistance Program – Kalamazoo

This program will continue with modifications. Please call 269-373-5066.



This program will be limited to medical and food access only for the 3 weeks under MDHHS rules.  Clients who exhibit signs of sickness may not ride and staff have personal protective equipment and perform sanitizing throughout the day. If clients have questions on their ride please call 1-877-422-2726.


For updates on Coronavirus please utilize the following websites: / State level,


The safety of all clients and staff are a priority to us. We will keep you informed on any further actions going forward.


Thanks for your consideration and support!


Michelle Williamson




Coronavirus Letter to Parents April 13 2020


Coronavirus Letter to Parents April 13 2020 _ Spanish (1)

JIC News Release COVID-19 Weatherization Press Release

Covid emergency services